Managing Your Payment Methods
Where to Manage Payments
Log in to the member portal and go to Billing. Your saved payment method and any unpaid invoices are shown here.
Saving a Card
Adding a card to your account means:
- Membership invoices are paid automatically on your billing date
- You can pay for bookings quickly at checkout
- You receive a confirmation email each time a payment is taken
To add or update your card, go to Billing and follow the prompts to enter your card details securely.
Automatic Payments
If you have a card saved, your monthly membership invoice is charged automatically on the billing day. You don't need to do anything — you'll just receive a confirmation email.
If automatic payment fails (e.g., card expired), the invoice stays Unpaid and you'll receive a notification. Update your card in Billing and then pay the invoice manually.
Paying an Invoice Manually
- Go to Billing
- Click the unpaid invoice
- Click Pay Now
- Choose your payment method and confirm
Payment Methods Accepted
Your workspace controls which payment methods are available. Options may include:
- Credit / Debit Card (via Stripe)
- Cash — pay at the workspace
- Bank Transfer — transfer to the workspace's bank account
Common Questions
Can I use a different card for each booking? You can choose your payment method at checkout each time. If you have a card saved, it's offered as the default but you can switch.
I updated my card but an invoice still failed. What do I do? Go to Billing, find the unpaid invoice, and click Pay Now to process it with your new card.
Is my card stored securely? Yes — card details are stored and processed by Stripe, not by Co-Desk directly. Co-Desk never has access to your raw card number.