How to Book a Space
Before You Book
Make sure you have:
- A verified member account (see Creating Your Account)
- A payment method ready (card, or whichever method your workspace accepts)
Booking a Space
- Log in to your member portal
- Go to Spaces or Book a Space
- Browse available spaces — desks, meeting rooms, offices, or day passes
- Click the space you want
- Select your date and time
- Review the price
- Enter a discount code if you have one
- Choose your payment method
- Confirm the booking
You'll receive a confirmation email with your booking details.
Booking as a Company
If the invoice should go to your company:
- Make sure your company is saved in My Profile
- At checkout, select Book as company
Your company name and details will appear on the invoice.
What Happens After Booking
Confirmed immediately — your booking is active. Access (if Kisi is used) is granted automatically.
Pending approval — some spaces require operator confirmation first. You'll receive an email when it's confirmed or declined.
Cancelling a Booking
- Go to My Activity
- Find the booking
- Click Cancel and confirm
Whether you receive a refund depends on the workspace's cancellation policy and how far in advance you cancel.
Common Questions
The space I want isn't available. What can I do? Try a different date or time, or contact your workspace — they may be able to arrange an alternative.
I didn't receive a confirmation email. Check your spam folder. Your confirmed bookings are also visible in My Activity.
Can I modify a booking after confirming? Modifications need to be done by the operator. Contact your workspace team and they'll update it for you.