Billing & Invoices
Payments, invoices, prorata billing, credit notes, and financial records.
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How Prorata Billing Works
How Co-Desk calculates the first invoice when a member joins mid-cycle — so they only pay for the days they actually use.
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Invoices and Credit Notes
How invoices are generated, their statuses, how to find and edit them, and how to issue credit notes for refunds.
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Managing Your Payment Methods
How to save, update, and use payment methods in the member portal — including automatic billing and paying invoices manually.
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Payments and Transactions
How to track and manage payments across all methods — Stripe, cash, bank transfer, and ePay — including recording manual payments and issuing refunds.
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Your Invoices
How to find, read, and download your invoices — including your first prorata invoice and how refunds appear as credit notes.
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